Frequently
asked
questions
TKey™
Where can I buy your products?
Currently you can buy our products on our web shop. We are working on establishing cooperation with local distributors and reseller around the world.
I want to resell your products, how do I get in touch with you?
Send an email to hello@tillitis.se
I am CISO at an organization/company and would like to hear more about your enterprise offering.
Great to hear, drop an email to hello@tillitis.se and we’ll get back to you immediately.
How can I contribute?
The project is on GitHub. Engage with us there.
Where can I find the Developer Certificate of Origin (DCO)?
You will find the DCO on GitHub
How do I get started using the Tillitis key?
Read docs at Github.
Tillitis
Who are Tillitis?
Tillitis AB is a Swedish company developing hardware based authentication and security solutions. Tillitis is wholly owned by Amagicom AB and is a spin-off, sister company to Mullvad VPN.
Where is Tillitis located?
Tillitis has its head office in central Gothenburg, Sweden.
How do I get in contact with you?
The easiest way to contact us is to send an email to hello@tillitis.se
We usually respond to emails during office hours 9-17, CET.
We can also follow us on LinkedIn, Twitter and GitHub as well as sign up for our mailing lists
We usually respond to emails during office hours 9-17, CET.
We can also follow us on LinkedIn, Twitter and GitHub as well as sign up for our mailing lists
Purchase
What is Tillitis' warranty policy?
Tillitis products are covered by a one year warranty (from the date of delivery) against production and/or material defects.
How do I claim warranty?
If you bought you product from a reseller, you should turn to the reseller and claim warranty.
You should claim warranty for products bought on Tillitis web shop by sending a mail to warranty@tillitis.se
You should claim warranty for products bought on Tillitis web shop by sending a mail to warranty@tillitis.se
What is your return policy?
We accept returns of products, if the original package has not been opened. Due to security reasons we will not accept returns where the product
has been remover from its original package. Send a mail to return@tillitis.se to start the return process.
has been remover from its original package. Send a mail to return@tillitis.se to start the return process.
To where do you ship?
We continuously work with expanding our geographical coverage. Currently we ship to EU/EES countries, USA and Canada.
